![]() ![]() As long as the chatbot’s backend server is running, the chatbot will be able to respond in Webex - to you, or to anyone else in the team space.įor this first iteration, we’ll run the backend for our chatbot locally with an ngrok tunnel so that Webex messages can get to our server for the chatbot to provide a proper response. We’ll be able to add our chatbot to a Webex team space or direct messaging space. In this post, we’re going to walk through the steps for building a simple Webex chatbot with Node.js and the webex-node-bot-framework. How hard is it to build a chatbot for it? As it turns out, it’s not that hard at all. I was particularly interested in what ChatOps looked like in Webex. Webex is one of the major hybrid work platforms. ![]() In 2020, everybody else started doing it, too. However, IT professionals aren’t the only ones collaborating through virtual meetings and team platforms these days. One of those opportunities is in the area of ChatOps, the use of chat applications to trigger workflows for operations.Īs software developers, we’ve been doing ChatOps for years - sending commands from inside a chat space to deploy applications, restart servers, and open pull requests. This has opened up opportunities for developers to build tools to support hybrid work for every industry, not just their own. Workers in healthcare, education, finance, retail - and pretty much everywhere else - are clocking in by logging on from home. Developing Tools for the Hybrid Work Generation ![]()
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